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FAQs


Payments to the City of Mebane:


Is there a drop box for after hour payments?

  • Yes, the secure drop box is located on the east side of the Municipal Building.


May I pay a water or tax bill over the phone with a credit/debit card?

  • No, we do not accept payments over the telephone. Please visit the city’s website for a listing of payment options for Utility Bills. We accept payment by cash, check, ACH or credit card payments in person at City Hall or through our online portal.


Where is Mebane City Hall located and what are the hours of operation?

  • Mebane City Hall is located at 106 E. Washington Street in Downtown Mebane (the Municipal Building faces the railroad tracks.) Hours of operation are 8:00am and 5:00pm, Monday-Friday.


Where do I pay for recreation fees?

  • Recreation fees can be paid at the Municipal Building located at 106 East Washington Street. Look for new payment options coming soon to our website!




Taxes:


Are City and County taxes billed separately?

  • Taxes were billed separately through the 2015 billing cycle. Beginning with the bills to be issued in July-August 2016, the County will include Mebane taxes on the same bill as the county tax.


Does the City of Mebane give a discount for early tax payments?

  • Yes, there is a .5% discount if taxes are paid by August 31st.


When are tax bills issued?

  • Tax bills are usually sent out in mid-July or early August.




Vehicles:


Do I pay my vehicle tax to the City of Mebane?

  • Only unlicensed vehicles (those that are junked or antique, eg.) are taxed as personal property and billed on behalf of the City. With the NC Tax and Tag Together program, most vehicle taxes are billed by the NC DMV along with the annual vehicle registration fees. The NC Department of Revenue distributes the taxes to the appropriate counties and cities. These bills are issued around the anniversary date of your vehicle registration each year.


Where do I go to get tags for my car?

  • The NC Motor Vehicle License Plate Agency is located at:
    2668 Ramada Road
    Burlington, NC 27215
    Phone: 336-228-7152.


Where do I go to establish or renew a driver’s license?

  • Please click here for information from the Division of Motor Vehicles for the State of North Carolina’s Department of Transportation. There are two DMV offices nearby:
      111 East Crescent Square Drive
      Graham, NC 27253
      Phone: 336-570-6811

      1201 US Highway 70 West
      Hillsborough, NC 27278
      Phone: (919) 732-2427




Permits/Licensing:


Do I need a license or permit for a home based business?

  • Beginning July 1, 2015, S.L. 2014-3/House Bill 1050 eliminated local government authority to levy the privilege license tax with the exception of ABC and peddler licenses. Although a privilege license is no longer necessary for most businesses, the City’s Unified Development Ordinance (UDO) requires a Business Occupancy Certificate before a business can occupy a commercial space and home-based businesses may be subject to county Health Department or other review and certification. Please visit our Planning and Inspections Department at 102 S. Fifth St., or call 919-563-9990, and they will guide you through the process.


Do I need a business license to conduct business inside the City of Mebane?

  • For most businesses, the city no longer issues business licenses. If your business is located in the city limits, and you sell beer, wine or mixed drinks, you will need an ABC license. Please call City Hall at (919) 563-5901 if you have questions regarding your specific business.




Planning and Zoning


How can I get a rezoning, special use, or variance application?

  • You can find the application the Planning and Zoning page by clicking here , look for the planning forms and applications tab, or you may call the Planning Department at 919-563-9990 to obtain an application.


How long is the rezoning, special use, or variance process?

  • These processes usually take between 2 - 3 months.


How long will it take for plan review?

  • Plan review takes 1-2 weeks.


How much is a rezoning, special use, or variance application?

  • These applications are each $200.00.


How much is the Technical Review Committee (TRC) fee?

  • TRC fee is $200.00.


When and where does the Planning Board meet?

  • The Planning Board meets in the Council Chambers of the Municipal Building on the second Monday of each month, at 6:30pm.


What form of payment can I use?

  • If mailing, checks and money orders should be made out to City of Mebane. If paying in person those methods are accepted as well as credit/debit cards.


May I pay fees over the phone with a credit/debit card?

  • No, we do not accept payments over the telephone.




Recreation and Parks


How do I get my child registered to play in Youth Athletics?

  • Please visit the Athletics page in Recreation and find the registration information and form. You may also call the Athletic Programs Supervisor at 919-304-9224.


Where do I pay for recreation fees?

  • Recreation fees can be paid at the Municipal Building located at 106 East Washington Street. Look for new payment options coming soon to our website!


How do I register for Youth Soccer?


I want to rent space at the Arts & Community Center.

  • Click here for details or call the Arts & Community Center Supervisor at 919-304-9226


When is Lake Michael open?

  • Lake Michael is open seasonally from March to October. Click here for details.




General


Where is Mebane City Hall located and what are the hours of operation?

  • Mebane City Hall is located at 106 E. Washington Street in Downtown Mebane (the Municipal Building faces the railroad tracks.) Hours of operation are 8:00am and 5:00pm, Monday-Friday.


What are the phone numbers for Alamance County offices and Orange County offices?

  • Alamance County: 336-228-1312
    Orange County 919-732-8181


What companies provide electricity, gas, telephone, and cable TV to Mebane?

  • Electricity:
    Duke Power 1-800-777-9898
    Piedmont Electric 1-800-222-3107

    Natural or Propane Gas Service:
    Public Service Co. of NC (PSNC) 877-776-2427

    Cable or satellite service:
    CenturyLink 1-855-716-5873
    Time Warner Cable 1-866-489-2669


When and where does the city council meet?

  • The City Council meets in the Council Chambers of the Municipal Building on the first Monday of each month, at 6:00pm unless rescheduled due to a holiday. Click here for Council calendar.


How do I get placed on the City Council’s agenda?

  • You must submit a request in writing to the City Manager at least two weeks prior to the scheduled meeting in order to be placed on the agenda. Mailing address: 106 E. Washington Street, Mebane, NC 27302.


How can I contact the Mayor?

  • The Mayor is an elected official who presides over the City Council meetings; however, he is not a full time paid employee of the City of Mebane. He may be reached by phone at 919-563-4581 or by email at gstephenson@cityofmebane.com


When and where does the Planning Board meet?

  • The Planning Board meets in the Council Chambers of the Municipal Building on the second Monday of each month, at 6:30pm.


Where can I find out about Parks & Recreation Department functions (July 4th Fireworks, Christmas Parade, Sports Camps, etc.)?

  • Refer to the seasonal activities section of the website. Click here for details.


Where do I dispose of trash and waste that the city does not pick up?

  • Please contact the City of Mebane Public Works Department at 919-563-3401.


Does the City of Mebane have a Chamber of Commerce?

  • The City of Mebane is a member of the Alamance County Chamber of Commerce. For more information, call 336-228-1338 or visit their website at www.alamancechamber.com/ .


How do I report a non-working street light?

  • Please contact the Mebane Police Department at 919-563-9031 or you can report the outage on the citizen dashboard website page.


Where do I vote?

  • Depending upon the county in which you reside, contact one of the following offices:
    Alamance County Board of Elections 336-570-6755 or
    Orange County Board of Elections 919-245-2400.




POLICE and FIRE


911: When to Call?

  • Call 911 only for emergencies - situations where immediate police, fire or ambulance assistance is needed. For non-emergency situations, call (919) 563-9031. Examples include dogs barking, loud music complaints or directions.


Motor Vehicle Accidents

  • If you are involved in a minor accident where there are no visible signs of injury to persons involved and the vehicles are drivable, move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic congestion which can cause other accidents. Call 911 and exchange driver information. DO NOT leave the scene until you have spoken to the police officer.


Fingerprinting

  • Fingerprinting for the purpose of employment is conducted on Tuesdays and Thursdays 8:00am – 5:00 pm.


Police Department Employment

  • See Police Recruitment


Police Report Copies

  • Contact the Records Division at (919)563-9031.


How to File a Complaint or Commendation

  • If you feel you have been treated improperly by a Police Department employee, or if you have a significant concern regarding the actions of a Police Department employee, please call, write or visit:
      Mebane Police Department
      116 W. Center Street
      Mebane, North Carolina 27302
      (919) 563-9031

    If you have been assisted by a Police Department employee and wish to praise or commend the employee, please call, write, or visit:
      Mebane Police Department
      116 W. Center Street
      Mebane, North Carolina 27302
      (919) 563-9031




Permits and Inspections


How long will it take to get a Building Permit?

  • It takes 1-2 weeks to acquire a building permit.


When can I pick up my Building Permit?

  • Building permits may be picked up between the hours of 8:00am and 5:00pm, Monday thru Friday.


Who do I make the check or money order payable to?

  • All checks and money orders should be made out to City of Mebane.


When should I call for an inspection?

  • Inspections calls should be made between the hours of 8:00am and 4:00pm, Monday thru Friday at 919-563-9990.




Public Works


What are the Public Works hours of operation?

  • The Public Works hours of operation are Monday thru Friday, 8:00am-5:00pm.


Who is Waste Industries and how can they be contacted?

  • The City of Mebane contracts recycling services with Waste Industries. This service is set up at the same time you make application for water, sewer and trash service. The recycle truck picks up every other week.
  • Recycling Guidelines
  • Recycle Schedule

      • For additional information about recycling please contact:

      Waste Industries
      703 E. Gilbreath Street
      Graham, NC 27253
      336) 229-0525
      www.waste-ind.com


What is the schedule for trash pickup during a holiday?

  • Route changes will be published in the Burlington Times News, Mebane Enterprise Newspaper and on the city’s website, www.cityofmebane.com .


What is the schedule for yard waste pickup?

  • Yard waste pickup alternates from the north to south side each week. Please remember to bag or containerize your grass clippings and yard waste in order to comply with storm water requirements.


Who should I call to pick up bulky items, appliances, or lumber?

  • Public Works can be reached at 919-563-3401 to help dispose of these items.